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PD Activity #7 Start Assignment

Submitting a text entry box, a website url, a media recording, or a file upload Complete the Following for this Professional Development Activity:

According to your textbook, Soft Skills for the Workplace, there are five types of active listening:

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      • appreciative
      • critical
      • deliberative
      • empathetic
      • reflective

Read the descriptions for each type of active listening that are presented in Figure 9-2 on page 74.

USING the following chart form (you can insert a table), describe a time when you applied each listening type:

Listening Type

Application

Appreciative:

Example 1

Critical:

Example 2

Deliberative:

Example 3

Empathetic:

Example 4

Reflective:

Example 5

Additionally:

• Reflect on how well you listened during each situation.
• In which type of listening do you excel? Which could use improvement?